The problem you are undergoing is hard drive crash, for which you need recovery service. In simple manner, it is the crash that has occurred and we need to retrieve files that are lost .Crash data recovery can be crucial when done with a na ve user who don't know what he/she is up to. If you are new to this hard drive recovery, there are certain points that you need to keep in mind to help yourselves. If that is the case, then the hard drive is gong to get crashed or maybe any problem is affecting the software very heavily. If, by any chance you are having KSM hard drive as your drive named Deskstar, then the IBM hard drives are not different from any other hard drive. They are also another normal hard drive which will get damaged and suffer from all issues for a normal hard drive. Most of the problems that arises with regard to data loss may be due to problems that occur because of partition, deliberate human interference, deleting the file unknowingly and corrupting the file system. The recovery of hard drive has occurred due to the process of recovery of the file which may occur in daily basis. Some of the companies who recover the hard drive use to provide same stimulated service after the rating process which makes the users' hard drive ready for recovery, thus getting the recovery line by which they try not to lose their customer. Data safety In each hard drive recovery, the technician will first think about how safe is the data and apply the recovery procedures only based upon its safety. With the invention of the computer, several issues arises which are computer related and one of the prominent one that everybody have is hardware recovery issue. Though the computer users often face the problem of hard drive recovery, very less people have knowledge about the hard drive recovery and the techniques that are involved to recover the hard drive. Whenever the hard drive data recovery valuation is complete ,the remarks about it will be concluded and this is where they fix the rate or their fees for the service When the valuation procedure is completed as well the rate is fixed, the specialist may get in touch with you not only to tell about the fee structure and valuation procedure, but also to obtain the approval of you to proceed further to recover the hard drive Time taken to do the valuation In order to follow the normal procedure and get the data recovered will take only about 24-48 hours, though the time required for hard drive valuation of recovery relies upon the issues that are met.